Experience two of California’s iconic sights in one combo private custom and all-inclusive tour. These two destinations are a must see and best to experience as a private and personalized trip. Save yourself the hassle of finding parking and negotiating traffic. Book this all-inclusive adventure and we will take care of the rest.
Join our San Francisco city guided tour, combined with the Alcatraz night adventure. Explore a unique custom adventure of Alcatraz Island “The Rock” at night. The Alcatraz night tour offers visitors a unique perspective of Alcatraz Island after dark – a totally different experience from the day tour of Alcatraz.
The extreme challenge with Alcatraz night tours is getting tickets because they only offer this tour from Tuesday through Saturday nights, and that’s only in the summer.
Why book an Alcatraz night tour?
Alcatraz night trip is a completely different experience from Alcatraz day tour. Alcatraz night tour offers you a unique perspective of what former Alcatraz inmates would have experienced after dark. Some visitors find Alcatraz night tour a bit creepy, while others love it.
Alcatraz tours provide a district and outstanding experience, especially when you visit this legendary Island after dark. During your night trip, you will embark on an eerie tour of this former federal prison, which has a ghostly feel at night - something you can never experience during the day tour. At night, some sections of Alcatraz are open to visitors, which is not available during the day tour.
The Alcatraz night tour is a unique trip which provides an extraordinary experience to visitors. This trip includes special programs and numerous activities, which are not provided during the day tour. It includes a roundtrip ferry transportation, a guided tour from the Dock to the Cellhouse, the Cell house Audio Tour, a live boat narration, a keepsake souvenir brochure and many programs and presentations offered only for the night tour visitors. The ferry trip to Alcatraz at night is also an opportunity to enjoy the sunset and changing light over Alcatraz and San Francisco Bay. In addition, the island is the perfect site to take in the panoramic views of San Francisco’s skyline.
Important note: The Alcatraz Night Tour is a unique program limited to just a few hundred visitors per evening. The extreme challenge with Alcatraz night tours is getting tickets because they only offer this tour only few days per week, from Tuesday through Saturday nights, and that’s only in the summer with one departure only limited to a small group, guided tours are NOT allowed on Alcatraz Island, those who ignore this rule will be escorted from the Island by the National Park Service rangers or staff.
Experience two of California iconic sights in one combo, all-inclusive private custom tour. These two destinations are a must-see and best to experience as a private and personalized trip. Save yourself the hassle of finding parking and negotiating traffic. Book this all included adventure and we will take care of the rest. Your tour will be conducted in two separate parts. You will first enjoy a private custom tour of San Francisco’s iconic attractions and unique sights with a private tour guide in a luxury vehicle. The second part of the tour will take you to the legendary Alcatraz island.
The first part of your Alcatraz combo tour will start with a complimentary meet and greet at your hotel in San Francisco. Your personal driver is an experienced and passionate tour guide. He or she will offer you a comprehensive and private guided tour of San Francisco’s top attractions. Traveling by luxury 4X4 SUV, you will see famous and hidden sights, including neighborhoods where large vehicles are prohibited, such as Lombard Street (one of the most crooked streets in California), Coit Tower, ‘Painted Ladies’ (Victorian homes) at Alamo Square. Your tour will also include Sea Cliff on Baker Beach that offers stunning views of the Golden Gate Bridge, the Historic Presidio, the Twin Peaks, Ocean Beach, Telegraph Hill, Russian Hill, Fisherman's Wharf, Marina Distract, Palace of Fine Arts, Ghirardelli Square and its famous Chocolate Factory. While traveling in comfort, you will learn about San Francisco’s history, architecture, and geology. Stops can be made anywhere you want, to capture the stunning views of these iconic sights.
Our SUVs are luxury vehicles that have special access to all San Francisco’s steep hills and narrow streets where larger vehicles are restricted or prohibited. Avoid the crowded places and large commercial bus tours, and take advantage of this VIP and intimate personalized custom city tour, tailored to your expectations. We are always willing to go the extra mile to serve you better. You will be in excellent hands as this tour includes all the required services and fees. You can relax and enjoy this memorable experience.
The second part of your Alcatraz combo adventure will take you to the legendry Island, also known as the ‘The Rock”. Following your private excursion of San Francisco, your personal tour guide will drive you to the Alcatraz ferry terminal where the ferries travel across the San Francisco Bay to Alcatraz and vice versa. This is the only ferry-line allowed access to Alcatraz Island.
Avoid traffic, parking problems, sold out tickets and crowds. We take care of that on your behalf. Your personal driver will redeem your Alcatraz trip voucher, get you the required official tickets to Alcatraz and help you to check in on the next ferry to Alcatraz Island. Once you disembark on the Island, you will be offered the award-winning Alcatraz self-guided audio tour, which is included in your tour price. That means you can tour the Alcatraz Prison at your own pace and in your preferred language, in addition to English.
After visiting Alcatraz, you will return to Pier 33 by ferry where you can explore San Francisco’s Fisherman’s Wharf - home to the city’s top hotels, attractions, museums and seafood restaurants
You may want to consider staying at a hotel near Fisherman’s Wharf or take the historic cable car to go back to your hotel in downtown San Francisco.
Tips and things to know when you visit Alcatraz Island
-No minors under the age of 18 are allowed to visit Alcatraz without their parents or other adult supervision at all times.
-Alcatraz is a steep and hilly rock standing in the heart of San Francisco Bay. You will have to walk, uphill, downhill, upstairs and downstairs (no elevators available). The distance from Alcatraz ferry dock to the prison is about a quarter mile each way. Please note the electric shuttle for people with disability is not available for the night tour.
-What to wear during the excursion? You need to wear comfortable walking shoes with well-gripped soles and be prepared by dressing in layers. The weather in Alcatraz and San Francisco is cool, often foggy and changes drastically in minutes.
Carrying food and beverage:? There is no food service available at Alcatraz. Eating is strictly prohibited on the dock area. You may enjoy a variety of snacks and foods on the ferries or simply have an early dinner before you embark on your Alcatraz Island trip. No food, luggage, coolers, oversized backpacks or packages are allowed on Alcatraz.
Limited tickets available for visitors: Alcatraz tour tickets are sold out up to 10 weeks in advance during summers and holidays, but night tour tickets are extremely hard to find and get sold out as soon as they become available. We recommend that you secure your Alcatraz tickets at your earliest.
Alcatraz night tour and tickets: Alcatraz Island self-guided night tour is a unique program limited to just a few hundred visitors, so be sure to book your Alcatraz tickets weeks and even months in advance as they get sold out up to three months in advance.
Important note: The Alcatraz Night Tour is a unique program limited to just a few hundred visitors per evening. The extreme challenge with Alcatraz night tours is getting tickets because they only offer this tour from Tuesday through Saturday nights, and that’s only in the summer with one departure only limited to a small group, guided tours are NOT allowed on Alcatraz Island, those who ignore this rule will be escorted from the Island by the National Park Service rangers or staff.
This custom tour by SUV (luxury car) is totally private and the price is per person.
We don’t offer semi-private tours; all our trips are totally private.
|1 person||2 person||3 person||4 person||5 person||6 person||7 person|
This is a private city tour by large luxury van (like 15 seaters deluxe minibus) The price is per party (small group).
This tour by large van is totally private and not available for public reservations or individual booking.
|1 – 5 Persons||6 – 7 Persons||8 – 10 Persons||11 – 12 Persons||13 – 14 Persons|
What’s Included in this Alcatraz Night Tour and San Francisco private tour?
All taxes. Complimentary hotel pick-up. 4-hour private guided tour by SUV, or luxury van based on your choice of vehicle and group size. Alcatraz ferry tickets and night tour entrance fees and Alcatraz cellhouse self-guided audio tour. Complimentary pick-up at your hotel in San Francisco downtown, Fisherman’s Wharf, and surrounding areas or neighborhoods, but not outside of these areas, and drop-off at Alcatraz cruise terminal where we issue your Alcatraz official tickets
What’s Not Included in this San Francisco city 4-hour tour??
Meals, entrance tickets to any optional site(s) or monument(s), driver’s gratuity tips (gratuities are recommended and customary in the USA at 15%-20%), drop off at your hotel after Alcatraz tour.
Our guided tours are conducted in English, however, please ask us about tours in other languages for an additional fee and based on availability.
Notes: For time considerations, we don’t drive across the Golden Gate Bridge or to Treasure Island on the half-day tour but we do include it on our full-day San Francisco city tour
91% of the total amount will be refunded if the tour is canceled at least 15 days prior to the scheduled tour (or the date of the tour or service) 9% covers the required transaction fees; that’s 4.5 % per transaction (booking is one transaction and refunding is a second transaction)
50% of the total amount will be refunded if the tour is canceled at least 7 business days prior to the scheduled tour or service. (weekends and holidays don’t count).
15% of the total amount will be refunded if the tour is canceled at least 5 business days prior to the scheduled tour (weekends and holidays don’t count).
0% of the total amount will be refunded if the tour is canceled 4 business days or less prior to the day of the scheduled tour or service. This includes no-shows. (Weekends and holidays don’t count).
There is a charge for each transaction when wanting a refund. This charge will vary from 4.5% to 7.9% per transaction depending on the type of credit card you used to make the transaction and the country where the credit card was issued. This charge covers the credit card transaction fees that your credit card company charged us when you made the reservation on our website and includes the required merchant processing fees associated with your credit card company. This policy applies on all refunds as well, regardless of the amount or the date of the refund.
Methods of Payment and Accepted Credit Cards: We accept all major credit cards including Master Card, Visa, Discover, American Express, wire transfers, Debit Cards, Euro Cards, “Cartes Bleues.” and PayPal. We may in exceptional circumstances accept payments in cash from clients who have no credit cards.
Please note that tour guides are not allowed to guide inside Muir Woods National Monument and Alcatraz Island and Prison.
The pick-up at your hotel in San Francisco is included. However, to keep the cost down, the drop-off after your Alcatraz tour is not included.
Alcatraz tickets are extremely hard to get because they are often sold out weeks and months in advance. The sooner you book the better.
Approved online transactions do not guarantee your Alcatraz tour or tickets, as we should go through a process in order to book these tickets. After we receive your transaction, the tour can be approved or declined based on availability of Alcatraz tickets issued by Alcatraz. This is due to the increasing popularity of Alcatraz and number of visitors.
Declined transactions. Why your reservation was declined? When a reservation is declined by client’s own bank, this is often due to a mismatch between customer’s bank information (such as the name on the credit card, card number, expiration date, CVV, zip/postal code or billing address). If any one of these verification factors don’t match the information you provided on our website, comparing to the bank information when placed your order, your transaction is automatically declined by your own bank to protect your bank information from fraud. Sometimes, transactions are also declined due to insufficient funds as well. Your tour(s) will not be confirmed until your new transaction is approved by your own bank.
We apologize for the inconvenience, but your own bank did so to prevent fraud and protect your credit card information.
Wheelchair and Handicap Accessibility issues: We sincerely apologize, but our vehicles are not equipped with wheelchair access. There is no room for a wheelchair in our vehicles, unless it is a very small and foldable wheelchair. However, the main concern is customers’ safety and ability to get it in and out of the vehicles, in addition to liability considerations.
Pets: Pets are not allowed in our vehicles out of respect for those who have allergies to pets.
Smoking: Our vehicles are also non-smoking.
Clothing: Please be prepared for cold weather, slippery roads and hiking trails, so have comfortable waterproof hiking shoes to walk on the snow in winter and spring. This long day-tour is hard on kids and seniors, we therefore recommend the overnight tour package.
Parks, Attractions and Site’s Closures: We are not responsible, nor liable, for road and weather conditions. State and national parks’ closure can happen at any time and without a prior notice, due to bad road and weather considerations. No refund will be issued, regardless the reasons for which the trip may not reach its destination. If you cancel or stop the tour for personal or medical reasons, there will be no refund or change of tour or dates offered either.
Guided tours in foreign languages: All tours in foreign languages are subject to extra fees to cover tour guides or freelancers we may hire to honor your tour in the required language.
Travel Agents: Travel agents are liable for 20% gratuity when their customer does not tip the driver or tour guides. We require customers’ full name and contact information from all travel agent or the tour will be cancelled. Travel agent are also liable for all overtime when their clients do not pay for, and a credit card will be needed on file. Due to high cost of conducting business in California, we barely cover our business expenses and wages, therefore, all our tours are non-commissionable rates.
Gratuity: 15 to 20% gratuity is required and customary in the USA. Generally, a tip may vary between 15% to 20% of the total purchase amount, or it can be a flat amount that is near the appropriate percent. It really depends upon the situation.
Meals and tour guide/driver gratuities are not included in our tour price unless indicated on your tour voucher or email confirmation. Tour prices do not include additional fees including wine tasting, accommodations, and entry fees to see attractions and sites, winery tours, unless otherwise indicated on your tour voucher or email confirmation.
No substitution or refunds for any unused part of the tour(s) will be issued. All sales are final.
-No refunds will be issued for a no-show or unused portion of the tour.
-All refund and/or voided transactions paid on our website by credit or debit cards or via PayPal may take up to 2 weeks before you receive the funds (refunds) back into your account.
Our hot-air balloon rides are no guaranteed to depart and arrive back in Napa Valley and subject to last-minute cancelation for weather considerations. Alcatraz Tours Inc. and its partners or subcontractors reserves the right to fly anywhere within 80-mile radius of Napa Valley dependent on the weather conditions or refund the portion of the balloon ride I cancelled, but not the tour itself.
-We reserve the right to refuse service to any person or business who may refuse to comply with our safety instructions, our tour itinerary, or to anyone who may pose a threat to our customers and/or our tour guide-drivers. Screaming at or insulting tour guide-drivers or fellow passengers or third-party businesses and subcontractors is not acceptable under any circumstances and will terminate and cancel your tour without any refund. Discrimination against a customer or a tour guide–driver for any reason is not acceptable either under any circumstance.
Cancellation due to unforeseen weather conditions: Weather/Unforeseen Circumstances like fires, landslide, road closure, vehicle breakdown, employees or driver’s medical emergency or due other weather conditions or unforeseen circumstances; we revere the right to offer you alternative tours, destinations for the same amount of time.
Approved transactions: When transactions are processed on our website, and approved by your bank, it still takes about 7 to 10 business days before we even get the required funds transferred to our business merchant bank account. However, we still honor your tour(s) as scheduled if your transaction is approved, even if the tour is scheduled for the next day, as long as the tour is available. We are committed to provide high quality services and tours to our customers.
Voided and refunded transactions: When a transaction is voided, or refunded, the charge is removed from the authorized transaction inquiry and never batched or settled because the funds never leaves customers’ bank account. However, all such transactions will still show on customers’ bank statement as “pending” for up to 7 to 10 business days because the funds are temporarily frozen by your own bank without leaving your account. Please take this aspect into consideration before you follow up with us. To release the funds, you will need to contact your bank and handle this directly with them as this has nothing do with us.
Common mistakes and misconception about voided transactions: Most customers do not realize or understand their own bank’s policy and guidelines regarding online purchases. The main issue is that the funds from the voided charge will be inaccessible to the client for a full 10 business days. For that reason, clients often think that the charge was still placed on their credit card, but in reality, it has never left their bank account and will be available only after 10 business days. In other words, voiding a credit card transaction will not remove the charge from customer’s bank account immediately, please be patient before you follow up with us or your bank in this regard. Banks usually take 7 to 10 business days to release these funds back to your account, and this is totally beyond our control and has nothing to do with us.
Foreign languages: All our tours are conducted in English unless otherwise stated. All foreign languages are subject to additional cost to cover the tour guide or freelancer fee in the required language.
The misconception about private tours: Ever wondered why small group private tours are more expensive than large group tours? Because public group tours are more cost-effective to operate than private tours. The input cost of private tours and public tours are roughly the same - both provide one driver or a tour guide-driver, one vehicle, same trip length – so both companies assume similar business expenses and commercial insurance liability. However, private tour operators (like ours) make 85% less profit than group tours, because all our resources are dedicated to a small number of persons. As dedicated small group operator we focus on quality to make your tour experience more personable and intimate, and we never share our private tours as we give you full attention and custom services. Yet, we have access to all the sites where large vehicles and buses are prohibited and offer exclusive destinations to magical places not available elsewhere.
Tip: Most credit card companies including Amex now require from their clients to inform them in advance when making purchase online or out of town / state, otherwise they decline the transaction to prevent fraud. You may also get an email or text message alert asking you to approve or decline the transaction that has been declined before you resubmit it online, this is out of our hands and it’s indeed required by many credit cards companies for customers’ own good.
-All our tours including Alcatraz are subject to availability even if the online transaction is approved. We do reserve the right to void or refund your transaction when Alcatraz tickets are sold out. This is totally out of our hands as the only provider of Alcatraz tickets and tours are governed by the U.S. National Park Service.
-We do require at least 2 months in advance when booking our Alcatraz tour during the peaks season, holidays and weekends, sometimes even more, specially from May to October. The peak season refers to the period of April to the end of October.
-We reserve the right to offer you alternative tours when Alcatraz tickets are sold out. If you decline our offer, we will fully refund your transaction – a process which takes about 10 business days before your funds are available to you. This is stated on our terms and conditions page, available in all languages, or you may use google translator.
By signing or checking this box “terms & conditions” on our website, you do hereby agree with all the above terms and policies and the tour voucher terms, which we will send to you via email after your tour confirmation.
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