Make the most of your day in San Francisco and book this amazing best seller combo custom tour of Alcatraz Island, Sausalito and Muir Woods National Monument. Alcatraz tickets and entrance fees included.
After a complimentary meet-and-greet at your hotel, your private tour guide will drive you in a luxury vehicle across the world famous Golden Gate Bridge where a photo stop will be scheduled at a spectacular overlook. You will get to step out and enjoy these awesome views of the City by the Bay and islands including Alcatraz. This vista point is one of the top spots where you can photograph the Golden Gate Bridge and gaze at San Francisco and Alcatraz. The Golden Gate Bridge was named for the strait leading from the Pacific Ocean to the San Francisco Bay.
Then we head from San Francisco to Muir Woods National Monument, a forest of redwoods that was established on January 9, 1908 by President Teddy Roosevelt. Visitors come from all over the world to pay homage to mother nature and these towering majestic redwood trees in the state tree of California. You will also see a wide range of other trees like California Buckeye, Bay Laurel, California big leaf maples, tall Douglas fir, redwood sorrel, ferns, fungi, duff, and debris. Several bridges cross Redwood Creek, which flows through the park year-round.
Take a stroll inside this pristine and ancient forest of giant redwood trees. There is very limited parking available in this small forest, so we drop you off at the entrance. We then take care of everything, including your entrance tickets to Muir Woods National Monument to save you the hassle and long waiting lines outside.
There is a Visitor Center, restrooms, a gift shop, and a café with daily hot food menus where you can have a snack or a drink, sandwiches, fresh fruits, salads, soups, organic pastries and muffins are made from local ingredients from neighboring organic farms.
Please note that there is no cellphone coverage in this steep canyon, but there is a public telephone you can use. The stop at Muir Woods may take from one to 1hr and 45minutes, depending on the season, weather and road conditions. Muir Woods National Monument is a small forest, and ‘ became victim’ of its increasing popularity due to its proximity to San Francisco. Millions go there every year to marvel at these ancient redwoods. Therefore, we highly recommend starting your tour at 8 am or even earlier, especially in summer and during holidays.
After your Muir Woods tour, your guide will drive you to Sausalito with a side trip to Muir Beach overlook – an amazing overlook located in the Golden Gate National Recreation Area, south of Muir Woods forest. We may also take a hike on a steep and spectacular cliff side park located off California pacific highway, to enjoy stunning views of the Pacific Ocean side cliffs. This is a great overlook where locals come to view migrating whales. Muir Beach, a sheltered intimate cove, with its striking beauty of hanging cliffs and cottages sitting on a steep cliff side, can also be viewed from this vista point. We will visit this overlook when weather permits, as this can be subject to heavy fog and rain sometimes. Also, Muir Beach Overlook is not accessible to large vehicles (of 8 passengers or more like vans or buses).
We will now travel to the coastal town of Sausalito, perched on steep, wooded hillsides that give way to Marin County’s Richardson Ba. Sausalito is a small seaside town where visitors come to enjoy secular views of San Francisco Bay, San Francisco skyline and Alcatraz Island. Enjoy a break or take a stroll along rustic boutiques, restaurants and coffee shops. Afterwards, we will drive back to San Francisco through Marina District and Palace of Fine Arts, and we will escort you to Alcatraz ferry terminal locate located by the Fisherman’s Wharf. We will take care of redeeming your Alcatraz Island tickets and ferry vouchers on your behalf to save you the hassle and waiting in long lines in front of the Alcatraz booth.
Alcatraz tour and the afternoon schedule: from 1:30 pm to 5 pm(approximately), you will be enjoying a self-guided tour of Alcatraz Island. The ferry tickets and famous Alcatraz audio-guided tour are all included in the tour price. Alcatraz and Muir Woods are federally managed by the National Park Service, and they are part of the Golden Gate National Recreation Area. Both sites prohibit tour guides from guiding inside these parks. We will escort you inside Alcatraz ferry terminal and redeem your Alcatraz tickets on your behalf to save you the long lines in front of the Alcatraz booths.
At Pier 33, where Alcatraz ferries depart from, there are public restrooms and the Alcatraz landing cafe where you can grab something to eat. For a more upscale dining experience (time permitting), there are other options including Hill stone restaurant across the street, featuring steak, seafood & pasta alongside specialty cocktails.
Please be at the ferry 20 minutes before the departure time. Sail to Alcatraz Island and enjoy a 3-hour round trip by ferry.After disembarking from the ferry at Alcatraz Island, listen to the park ranger’s orientation overview of your Alcatraz walking tour. Take advantage of the award-winning Alcatraz cell house guide which is included in your tour price. This self-guided audio tour is a great experience and available in 8 languages including English, German, Spanish, French, Italian, Japanese, Dutch and Mandarin.
You can then enjoy your free afternoon and a self-guided tour at your own pace. The trip to Alcatraz takes about 2 to 3 hours which requires walking up and downhill, upstairs, and downstairs. Travelers unable to make the climb up Alcatraz’s steep hill can take advantage of an electric shuttle that runs twice an hour from the dock to the prison building, and twice an hour from the front of the prison back to the dock. Boarding is available on a first come, first served basis.
After your Alcatraz tour, you can walk to Pier 39, located only a few blocks away. This is a must on your list of things to do in San Francisco. Here you can observe sea lions, enjoy waterfront dining, watch street performers, live music, do shopping and much more. San Francisco Fisherman’s Wharf is nearby where you may also consider staying at one of the hotels. The pick-up at your hotel in San Francisco is included.However,to keep the cost down, the drop-off after your Alcatraz tour is not included. That’s why we recommend you stay a walking distance from Alcatraz cruise ferry terminal.
This morning tour starts at 8 or 9 am from your hotel in San Francisco. After a complimentary pick-up from your hotel in San Francisco downtown or Fisherman’s Wharf area or even Sausalito, we will drive you to an overlook on the Golden Gate Bridge, and then to Muir Woods National Monument. In Muir Woods forest, your driver will provide the required entrance tickets (included in is the Alcatraz Redwoods tour price), so you can enjoy a self-guided tour inside Muir Woods and marvel at the giant coastal redwoods. Please note that tour guides are not allowed to guide inside Muir Woods National Monument and Alcatraz. Muir Woods is a small forest with very limited parking, so being driven there means you don’t have to walk far to reach the entrance.We will drop you off at the main entrance and take care of parking and the rest.
After Muir Woods, we will then visit Sausalito with an optional stop at Muir Beach overlook, weather permitting, as this can sometimes be subject to heavy fog and rain.
Enjoy a break or take a stroll along rustic boutiques of Sausalito, restaurants and coffee shops.
Afterwards,we will drive back to San Francisco through Marina District and Palace of Fine Arts, and we will escort you to the Alcatraz ferry terminal located at Fisherman’s Wharf. We will take care of redeeming your Alcatraz Island tickets and ferry vouchers on your behalf, to save you the hassle of waiting in a long line in front of the Alcatraz booth.
Alcatraz tickets are extremely hard to get because they are often sold out weeks and months in advance. The sooner you book the better.
Large vehicles (of 8 passengers or more like van or bus tours) are not allowed to enter Muir Beach overlook, and the area is only accessible when weather permits.
Please note that tour guides are not allowed to guide inside Muir Woods National Monument and Alcatraz.
Skip the hassle of parking—take a private tour and avoid crowded bus tours.
Start early – no later than 8 am – to beat the traffic and crowds in Muir Woods
The pick-up at your hotel in San Francisco is included. However, to keep the cost down,the drop-off after your Alcatraz tour is not included.
Approved online transactions do not guarantee your Alcatraz tour or tickets, as we must go through a process in order to book these tickets. After we received your transaction, the tour can be approved or declined based on availability. This is due to the increasing popularity of Alcatraz.
This custom tour by SUV (luxury car) is totally private and the price is per person.
We don’t offer semi-private tours; all our trips are totally private.
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This is a private city tour by large luxury van (like 15 seaters deluxe minibus) The price is per party (small group).
This tour by large van is totally private and not available for public reservations or individual booking.
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91% of the total amount will be refunded if the tour is canceled at least 15 days prior to the scheduled tour (or the date of the tour or service) 9% covers the required transaction fees; that’s 4.5 % per transaction (booking is one transaction and refunding is a second transaction)
50% of the total amount will be refunded if the tour is canceled at least 7 business days prior to the scheduled tour or service. (weekends and holidays don’t count).
15% of the total amount will be refunded if the tour is canceled at least 5 business days prior to the scheduled tour (weekends and holidays don’t count).
0% of the total amount will be refunded if the tour is canceled 4 business days or less prior to the day of the scheduled tour or service. This includes no-shows. (Weekends and holidays don’t count).
There is a charge for each transaction when wanting a refund. This charge will vary from 4.5% to 7.9% per transaction depending on the type of credit card you used to make the transaction and the country where the credit card was issued. This charge covers the credit card transaction fees that your credit card company charged us when you made the reservation on our website and includes the required merchant processing fees associated with your credit card company. This policy applies on all refunds as well, regardless of the amount or the date of the refund.
Methods of Payment and Accepted Credit Cards: We accept all major credit cards including Master Card, Visa, Discover, American Express, wire transfers, Debit Cards, Euro Cards, “Cartes Bleues.” and PayPal. We may in exceptional circumstances accept payments in cash from clients who have no credit cards.
Please note that tour guides are not allowed to guide inside Muir Woods National Monument and Alcatraz Island and Prison.
The pick-up at your hotel in San Francisco is included. However, to keep the cost down, the drop-off after your Alcatraz tour is not included.
Alcatraz tickets are extremely hard to get because they are often sold out weeks and months in advance. The sooner you book the better.
Approved online transactions do not guarantee your Alcatraz tour or tickets, as we should go through a process in order to book these tickets. After we receive your transaction, the tour can be approved or declined based on availability of Alcatraz tickets issued by Alcatraz. This is due to the increasing popularity of Alcatraz and number of visitors.
Declined transactions. Why your reservation was declined? When a reservation is declined by client’s own bank, this is often due to a mismatch between customer’s bank information (such as the name on the credit card, card number, expiration date, CVV, zip/postal code or billing address). If any one of these verification factors don’t match the information you provided on our website, comparing to the bank information when placed your order, your transaction is automatically declined by your own bank to protect your bank information from fraud. Sometimes, transactions are also declined due to insufficient funds as well. Your tour(s) will not be confirmed until your new transaction is approved by your own bank.
We apologize for the inconvenience, but your own bank did so to prevent fraud and protect your credit card information.
Wheelchair and Handicap Accessibility issues: We sincerely apologize, but our vehicles are not equipped with wheelchair access. There is no room for a wheelchair in our vehicles, unless it is a very small and foldable wheelchair. However, the main concern is customers’ safety and ability to get it in and out of the vehicles, in addition to liability considerations.
Pets: Pets are not allowed in our vehicles out of respect for those who have allergies to pets.
Smoking: Our vehicles are also non-smoking.
Clothing: Please be prepared for cold weather, slippery roads and hiking trails, so have comfortable waterproof hiking shoes to walk on the snow in winter and spring. This long day-tour is hard on kids and seniors, we therefore recommend the overnight tour package.
Parks, Attractions and Site’s Closures: We are not responsible, nor liable, for road and weather conditions. State and national parks’ closure can happen at any time and without a prior notice, due to bad road and weather considerations. No refund will be issued, regardless the reasons for which the trip may not reach its destination. If you cancel or stop the tour for personal or medical reasons, there will be no refund or change of tour or dates offered either.
Guided tours in foreign languages: All tours in foreign languages are subject to extra fees to cover tour guides or freelancers we may hire to honor your tour in the required language.
Travel Agents: Travel agents are liable for 20% gratuity when their customer does not tip the driver or tour guides. We require customers’ full name and contact information from all travel agent or the tour will be cancelled. Travel agent are also liable for all overtime when their clients do not pay for, and a credit card will be needed on file. Due to high cost of conducting business in California, we barely cover our business expenses and wages, therefore, all our tours are non-commissionable rates.
Gratuity: 15 to 20% gratuity is required and customary in the USA. Generally, a tip may vary between 15% to 20% of the total purchase amount, or it can be a flat amount that is near the appropriate percent. It really depends upon the situation.
Meals and tour guide/driver gratuities are not included in our tour price unless indicated on your tour voucher or email confirmation. Tour prices do not include additional fees including wine tasting, accommodations, and entry fees to see attractions and sites, winery tours, unless otherwise indicated on your tour voucher or email confirmation.
No substitution or refunds for any unused part of the tour(s) will be issued. All sales are final.
-No refunds will be issued for a no-show or unused portion of the tour.
-All refund and/or voided transactions paid on our website by credit or debit cards or via PayPal may take up to 2 weeks before you receive the funds (refunds) back into your account.
Our hot-air balloon rides are no guaranteed to depart and arrive back in Napa Valley and subject to last-minute cancelation for weather considerations. Alcatraz Tours Inc. and its partners or subcontractors reserves the right to fly anywhere within 80-mile radius of Napa Valley dependent on the weather conditions or refund the portion of the balloon ride I cancelled, but not the tour itself.
-We reserve the right to refuse service to any person or business who may refuse to comply with our safety instructions, our tour itinerary, or to anyone who may pose a threat to our customers and/or our tour guide-drivers. Screaming at or insulting tour guide-drivers or fellow passengers or third-party businesses and subcontractors is not acceptable under any circumstances and will terminate and cancel your tour without any refund. Discrimination against a customer or a tour guide–driver for any reason is not acceptable either under any circumstance.
Cancellation due to unforeseen weather conditions: Weather/Unforeseen Circumstances like fires, landslide, road closure, vehicle breakdown, employees or driver’s medical emergency or due other weather conditions or unforeseen circumstances; we revere the right to offer you alternative tours, destinations for the same amount of time.
Approved transactions: When transactions are processed on our website, and approved by your bank, it still takes about 7 to 10 business days before we even get the required funds transferred to our business merchant bank account. However, we still honor your tour(s) as scheduled if your transaction is approved, even if the tour is scheduled for the next day, as long as the tour is available. We are committed to provide high quality services and tours to our customers.
Voided and refunded transactions: When a transaction is voided, or refunded, the charge is removed from the authorized transaction inquiry and never batched or settled because the funds never leaves customers’ bank account. However, all such transactions will still show on customers’ bank statement as “pending” for up to 7 to 10 business days because the funds are temporarily frozen by your own bank without leaving your account. Please take this aspect into consideration before you follow up with us. To release the funds, you will need to contact your bank and handle this directly with them as this has nothing do with us.
Common mistakes and misconception about voided transactions: Most customers do not realize or understand their own bank’s policy and guidelines regarding online purchases. The main issue is that the funds from the voided charge will be inaccessible to the client for a full 10 business days. For that reason, clients often think that the charge was still placed on their credit card, but in reality, it has never left their bank account and will be available only after 10 business days. In other words, voiding a credit card transaction will not remove the charge from customer’s bank account immediately, please be patient before you follow up with us or your bank in this regard. Banks usually take 7 to 10 business days to release these funds back to your account, and this is totally beyond our control and has nothing to do with us.
Foreign languages: All our tours are conducted in English unless otherwise stated. All foreign languages are subject to additional cost to cover the tour guide or freelancer fee in the required language.
The misconception about private tours: Ever wondered why small group private tours are more expensive than large group tours? Because public group tours are more cost-effective to operate than private tours. The input cost of private tours and public tours are roughly the same - both provide one driver or a tour guide-driver, one vehicle, same trip length – so both companies assume similar business expenses and commercial insurance liability. However, private tour operators (like ours) make 85% less profit than group tours, because all our resources are dedicated to a small number of persons. As dedicated small group operator we focus on quality to make your tour experience more personable and intimate, and we never share our private tours as we give you full attention and custom services. Yet, we have access to all the sites where large vehicles and buses are prohibited and offer exclusive destinations to magical places not available elsewhere.
Tip: Most credit card companies including Amex now require from their clients to inform them in advance when making purchase online or out of town / state, otherwise they decline the transaction to prevent fraud. You may also get an email or text message alert asking you to approve or decline the transaction that has been declined before you resubmit it online, this is out of our hands and it’s indeed required by many credit cards companies for customers’ own good.
-All our tours including Alcatraz are subject to availability even if the online transaction is approved. We do reserve the right to void or refund your transaction when Alcatraz tickets are sold out. This is totally out of our hands as the only provider of Alcatraz tickets and tours are governed by the U.S. National Park Service.
-We do require at least 2 months in advance when booking our Alcatraz tour during the peaks season, holidays and weekends, sometimes even more, specially from May to October. The peak season refers to the period of April to the end of October.
-We reserve the right to offer you alternative tours when Alcatraz tickets are sold out. If you decline our offer, we will fully refund your transaction – a process which takes about 10 business days before your funds are available to you. This is stated on our terms and conditions page, available in all languages, or you may use google translator.
By signing or checking this box “terms & conditions” on our website, you do hereby agree with all the above terms and policies and the tour voucher terms, which we will send to you via email after your tour confirmation.
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Reserve Alcatraz tickets in advance, the tour was So much better than I was expecting.
Alcatraz prison is just as portrayed as in the Hollywood films, no trip to San Francisco i
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