For the candy lovers looking for a tour experience of the Jelly Belly Factory; we now offer daily guided tours to Alcatraz Island and the Jelly Belly Factory tickets and entrance fees included. The Bay Area’s sweetest factory tour just got sweeter! The factory is known for putting the gourmet jelly bean on the map and celebrates fun and flavor with gourmet candies.
We may also be able to squeeze a complimentary tour of a traditional olive and oil farm in Fairfield or a guided tour of the famous Budweiser brewery.
For the candy lovers looking for a tour experience of the Jelly Belly Factory, we now offer daily guided tours to Alcatraz Island and the Jelly Belly factory, with tickets and entrance fees included. The Bay Area’s sweetest factory tour just got sweeter! The factory is known for putting the gourmet jelly bean on the map and celebrates fun and flavor with gourmet candies.
What a fun place to visit! The factory is located in Fairfield, about an hour’s drive from San Francisco. Once at the Jelly Belly Station, you will enjoy a complimentary tour and ride aboard the Jelly Belly Express through the factory. You will learn how the world-famous Jelly Belly jelly beans are made and how the company grew to be what it is today. This is a family friendly tour that kids absolutely adore, and they love wearing their jelly belly hats while touring the candy factory. Enjoy interactive exhibits and games, suitable for all ages, receive free samples, walk inside the art gallery, gift shop and candy store or grab a snack at the Jelly Belly Snack Bar. We highly recommend this place for families with kids of all ages.
Please note that the Jelly Belly Factory operates on a Monday to Friday schedule. They are closed on New Year's Day, Easter Sunday, Thanksgiving Day and Christmas Day. Hours and production schedules are subject to change without notice.
If time permits, you may choose one of the side trips and additional excursions before you head back to San Francisco to visit Alcatraz. This will depend on the season and on your Alcatraz ferry departure time. The sooner you book the better, so that we can accommodate your requests in the best way possible.
Visit to a traditional olive and oil farm in Fairfield. When time permits, we can drive you to Il Fiorello - a family-owned company dedicated to growing and milling the finest quality artisan olive oil produced from certified organic groves. This farm is located in a rural area where creek-side soils allow good drainage for the trees.
Tour and tasting: The olive tasting experience is engaging and educational. Their products are wonderful, and the staff is friendly. The tasting room is open from 1:00 pm to 5:00 pm every day for visitors and oil tastings. Wines by the glass are also available in the tasting room or outside on the patio (fees may apply).
The Budweiser brewery tour experience: Enjoy a complimentary tour designed for everyone. As you walk through the halls of the brewery, all your senses will be engaged while you discover what it takes to brew some of America's most popular beers. You will also learn about Budweiser’s signature 7-step brewing process that was created and perfected more than 100 years ago to brew the most consistent, quality beer.
It is a fun experience and a great way to discover new flavors not available elsewhere. A great place to visit after spending the morning sampling Jelly Belly candies.
Hours: Open Thursday through Sunday from 11:00 am to 5:00 pm and closed for holidays, special events and parties without prior notice.
Scandia Family Center: If times permits after your Jelly Belly Factory tour, ask your tour guide to stop at the Scandia Family Center in Fairfield. It is nine acres of entertainment and fun for the entire family, offering a wide range of games facilities including arcade, golf, baseball and races. The arcade unit at Scandia Family Center includes more than 200 video games, such as pinball, air hockey and redemption skill games. However, it is better to avoid the Center during holidays, weekends and in the summer.
Your tour is divided in two parts:
The first part of this new and custom tour: After a complimentary pick-up at your hotel in San Francisco downtown or in the Fisherman’s Wharf, your private local tour guide will drive across the iconic Oakland Bay Bridge, through Emeryville, Berkeley and Fairfield where you will be visiting the famous Jelly Belly Factory. Driving from San Francisco to Fairfield takes approximately an hour each way, depending on the traffic. This leaves you with 2 hours to visit the Jelly Belly factory. If time permits, we may be able to squeeze a complimentary tour of a traditional olive and oil farm in Fairfield or a guided tour of the famous Budweiser brewery. We recommend adding overtime to see more sights and attractions of the East Bay of San Francisco, unknown to most visitors.
We will also cover photo stops where you will enjoy incredible vistas and awesome panoramic views of the City by the Bay.
After your discovery walking tours of Jelly Belly Factory, we will head back to San Francisco across the Oakland Bay Bridge, driving across the upper deck of the bridge to enjoy incredible vistas of San Francisco skyline, the Bay and Alcatraz Island. The second part of the tour will take you to the legendary Alcatraz Island and prison for a memorable tour.
The second part will take you to the legendary Island of Alcatraz also known as the ‘The Rock’. Your personal tour guide will drive you to the Alcatraz Ferry building, a terminal for Alcatraz ferries that provide transfers from San Francisco Bay to Alcatraz and return. This is the only ferry line allowed to access Alcatraz Island and it is all included in the tour price. These ferries and prison tickets are often sold out months in advance, so the sooner you book, the better.
Don’t worry about traffic, parking, ticket queues and crowds. We take care of that on your behalf. This is a worry-free tour package with entrance fees and tickets included. Your private driver and guide will redeem your Alcatraz trip voucher, get you the required official prison tickets to Alcatraz and help you to check-in on the next ferry to Alcatraz Island. Unlike all other tour companies, we are with you all the way and take care of these details and reservations.
Once you disembark on the Island, you will be offered Alcatraz’s award-winning self-guided audio tour, which is included in your tour price. So, you can tour the Alcatraz Prison at your own pace and in your preferred language in addition to English.
After visiting Alcatraz, you will return to Pier 33 by ferry, where you can explore San Francisco Fisherman’s Wharf – home to the city’s top hotels, attractions, museums, and seafood restaurants.
You may want to consider staying at a hotel near Fisherman’s Wharf or take the historic cable car to go back to your hotel in downtown San Francisco.
Tips and things to know when you visit Alcatraz Island from San Francisco
-Alcatraz is a steep and hilly island located in the heart of San Francisco Bay. You will have to walk uphill, downhill, upstairs and downstairs (no elevators available). The distance from Alcatraz Ferry dock to the prison is about a quarter mile each way. However, Alcatraz visitors with disabilities may take the electric shuttle that runs twice an hour from the dock to the Alcatraz prison building, and twice an hour from the main entrance of Alcatraz prison back to the only ferry dock of the Island. The ride is complimentary, and boarding is only available on a first come, first served basis from the dock or the prison main entrance, but boarding is not available halfway up or down.
-No minors under the age of 18 are allowed to visit Alcatraz without the company of their parents or adults at all times.
Carrying food and beverage: There is no food service available on Alcatraz. Eating is strictly prohibited at the dock area. You may enjoy a variety of snacks and foods on the ferries or simply have an early meal before departing the Wharf.
-No food, luggage, coolers, over-sized backpacks or packages are allowed on Alcatraz.
What to wear during the excursion? You need to wear comfortable walking shoes with well-gripped soles. Dress in layers as the weather in Alcatraz and San Francisco is cool, often foggy and changes drastically in minutes before you embark on Alcatraz Island.
Limited tickets available for visitors: Alcatraz tour tickets are sold out up to 10 weeks or more in advance during summers and holidays, but night tour tickets are extremely hard to get and are sold out as soon as they become available (in summer only). We recommend that you secure your Alcatraz tickets at your earliest by booking it on our website.
-Alcatraz tour transactions approved on our website, do not constitute a guarantee of Alcatraz tours and tickets until approved by Alcatraz official ticket providers. This can take several weeks due to the increasing popularity of Alcatraz.
This custom tour by SUV (luxury car) is totally private and the price is per person.
We don’t offer semi-private tours; all our trips are totally private.
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This is a private city tour by large luxury van (like 15 seaters deluxe minibus) The price is per party (small group).
This tour by large van is totally private and not available for public reservations or individual booking.
|1 – 5 Persons||6 – 7 Persons||8 – 10 Persons||11 – 12 Persons||13 – 14 Persons|
What’s Included in this Alcatraz adventure and Jelly Bean factory tour?
All applicable taxes, 5.5-hour custom tour from San Francisco to Fairfield. Complimentary picky in San Francisco downtown or Fisherman’s wharf area, and then drop off at the Alcatraz ferry in San Francisco, Alcatraz ferry and prison tickets are also included, an audio guided tour of Alcatraz, and we help you with all other information regarding Alcatraz ferry and prison tour. You will be in very good hands. This worry-free combo tour worth every penny.
What is Not Included?
Meals, any optional activities fees, wine tastings, your private tour guide’s gratuity (gratuities are recommended and customary in the USA at 15%-20%). We do not drop you off at your hotel after Alcatraz tour to keep the cost down and so you can enjoy the famous Fisherman’s Wharf area top attractions.
•Alcatraz tickets get sold out months in advance! Don’t wait too long before booking and ruin your only opportunity to visit the legendary Alcatraz Island and prison.
•Both Jelly Belly Factory and Alcatraz require walking up and downstairs. Please be prepared for walking, cool/foggy and windy weather.
•The itinerary may change based on your time, road or weather conditions, pick-up location and preference. When it is rainy or foggy, we have to skip some areas /places for safety considerations or due to the lack of visibility.
•Smoking is not allowed in our vehicles. We are sorry, but our vehicles are not pet friendly and not equipped for passengers with disabilities or wheelchairs, thank you for understanding.
•Please note that many sites, attractions, landmarks and neighborhoods are restricted and prohibited to large vehicles.
91% of the total amount will be refunded if the tour is canceled at least 15 days prior to the scheduled tour (or the date of the tour or service) 9% covers the required transaction fees; that’s 4.5 % per transaction (booking is one transaction and refunding is a second transaction)
50% of the total amount will be refunded if the tour is canceled at least 7 business days prior to the scheduled tour or service. (weekends and holidays don’t count).
15% of the total amount will be refunded if the tour is canceled at least 5 business days prior to the scheduled tour (weekends and holidays don’t count).
0% of the total amount will be refunded if the tour is canceled 4 business days or less prior to the day of the scheduled tour or service. This includes no-shows. (Weekends and holidays don’t count).
There is a charge for each transaction when wanting a refund. This charge will vary from 4.5% to 7.9% per transaction depending on the type of credit card you used to make the transaction and the country where the credit card was issued. This charge covers the credit card transaction fees that your credit card company charged us when you made the reservation on our website and includes the required merchant processing fees associated with your credit card company. This policy applies on all refunds as well, regardless of the amount or the date of the refund.
Methods of Payment and Accepted Credit Cards: We accept all major credit cards including Master Card, Visa, Discover, American Express, wire transfers, Debit Cards, Euro Cards, “Cartes Bleues.” and PayPal. We may in exceptional circumstances accept payments in cash from clients who have no credit cards.
Please note that tour guides are not allowed to guide inside Muir Woods National Monument and Alcatraz Island and Prison.
The pick-up at your hotel in San Francisco is included. However, to keep the cost down, the drop-off after your Alcatraz tour is not included.
Alcatraz tickets are extremely hard to get because they are often sold out weeks and months in advance. The sooner you book the better.
Approved online transactions do not guarantee your Alcatraz tour or tickets, as we should go through a process in order to book these tickets. After we receive your transaction, the tour can be approved or declined based on availability of Alcatraz tickets issued by Alcatraz. This is due to the increasing popularity of Alcatraz and number of visitors.
Declined transactions. Why your reservation was declined? When a reservation is declined by client’s own bank, this is often due to a mismatch between customer’s bank information (such as the name on the credit card, card number, expiration date, CVV, zip/postal code or billing address). If any one of these verification factors don’t match the information you provided on our website, comparing to the bank information when placed your order, your transaction is automatically declined by your own bank to protect your bank information from fraud. Sometimes, transactions are also declined due to insufficient funds as well. Your tour(s) will not be confirmed until your new transaction is approved by your own bank.
We apologize for the inconvenience, but your own bank did so to prevent fraud and protect your credit card information.
Wheelchair and Handicap Accessibility issues: We sincerely apologize, but our vehicles are not equipped with wheelchair access. There is no room for a wheelchair in our vehicles, unless it is a very small and foldable wheelchair. However, the main concern is customers’ safety and ability to get it in and out of the vehicles, in addition to liability considerations.
Pets: Pets are not allowed in our vehicles out of respect for those who have allergies to pets.
Smoking: Our vehicles are also non-smoking.
Clothing: Please be prepared for cold weather, slippery roads and hiking trails, so have comfortable waterproof hiking shoes to walk on the snow in winter and spring. This long day-tour is hard on kids and seniors, we therefore recommend the overnight tour package.
Parks, Attractions and Site’s Closures: We are not responsible, nor liable, for road and weather conditions. State and national parks’ closure can happen at any time and without a prior notice, due to bad road and weather considerations. No refund will be issued, regardless the reasons for which the trip may not reach its destination. If you cancel or stop the tour for personal or medical reasons, there will be no refund or change of tour or dates offered either.
Guided tours in foreign languages: All tours in foreign languages are subject to extra fees to cover tour guides or freelancers we may hire to honor your tour in the required language.
Travel Agents: Travel agents are liable for 20% gratuity when their customer does not tip the driver or tour guides. We require customers’ full name and contact information from all travel agent or the tour will be cancelled. Travel agent are also liable for all overtime when their clients do not pay for, and a credit card will be needed on file. Due to high cost of conducting business in California, we barely cover our business expenses and wages, therefore, all our tours are non-commissionable rates.
Gratuity: 15 to 20% gratuity is required and customary in the USA. Generally, a tip may vary between 15% to 20% of the total purchase amount, or it can be a flat amount that is near the appropriate percent. It really depends upon the situation.
Meals and tour guide/driver gratuities are not included in our tour price unless indicated on your tour voucher or email confirmation. Tour prices do not include additional fees including wine tasting, accommodations, and entry fees to see attractions and sites, winery tours, unless otherwise indicated on your tour voucher or email confirmation.
No substitution or refunds for any unused part of the tour(s) will be issued. All sales are final.
-No refunds will be issued for a no-show or unused portion of the tour.
-All refund and/or voided transactions paid on our website by credit or debit cards or via PayPal may take up to 2 weeks before you receive the funds (refunds) back into your account.
Our hot-air balloon rides are no guaranteed to depart and arrive back in Napa Valley and subject to last-minute cancelation for weather considerations. Alcatraz Tours Inc. and its partners or subcontractors reserves the right to fly anywhere within 80-mile radius of Napa Valley dependent on the weather conditions or refund the portion of the balloon ride I cancelled, but not the tour itself.
-We reserve the right to refuse service to any person or business who may refuse to comply with our safety instructions, our tour itinerary, or to anyone who may pose a threat to our customers and/or our tour guide-drivers. Screaming at or insulting tour guide-drivers or fellow passengers or third-party businesses and subcontractors is not acceptable under any circumstances and will terminate and cancel your tour without any refund. Discrimination against a customer or a tour guide–driver for any reason is not acceptable either under any circumstance.
Cancellation due to unforeseen weather conditions: Weather/Unforeseen Circumstances like fires, landslide, road closure, vehicle breakdown, employees or driver’s medical emergency or due other weather conditions or unforeseen circumstances; we revere the right to offer you alternative tours, destinations for the same amount of time.
Approved transactions: When transactions are processed on our website, and approved by your bank, it still takes about 7 to 10 business days before we even get the required funds transferred to our business merchant bank account. However, we still honor your tour(s) as scheduled if your transaction is approved, even if the tour is scheduled for the next day, as long as the tour is available. We are committed to provide high quality services and tours to our customers.
Voided and refunded transactions: When a transaction is voided, or refunded, the charge is removed from the authorized transaction inquiry and never batched or settled because the funds never leaves customers’ bank account. However, all such transactions will still show on customers’ bank statement as “pending” for up to 7 to 10 business days because the funds are temporarily frozen by your own bank without leaving your account. Please take this aspect into consideration before you follow up with us. To release the funds, you will need to contact your bank and handle this directly with them as this has nothing do with us.
Common mistakes and misconception about voided transactions: Most customers do not realize or understand their own bank’s policy and guidelines regarding online purchases. The main issue is that the funds from the voided charge will be inaccessible to the client for a full 10 business days. For that reason, clients often think that the charge was still placed on their credit card, but in reality, it has never left their bank account and will be available only after 10 business days. In other words, voiding a credit card transaction will not remove the charge from customer’s bank account immediately, please be patient before you follow up with us or your bank in this regard. Banks usually take 7 to 10 business days to release these funds back to your account, and this is totally beyond our control and has nothing to do with us.
Foreign languages: All our tours are conducted in English unless otherwise stated. All foreign languages are subject to additional cost to cover the tour guide or freelancer fee in the required language.
The misconception about private tours: Ever wondered why small group private tours are more expensive than large group tours? Because public group tours are more cost-effective to operate than private tours. The input cost of private tours and public tours are roughly the same - both provide one driver or a tour guide-driver, one vehicle, same trip length – so both companies assume similar business expenses and commercial insurance liability. However, private tour operators (like ours) make 85% less profit than group tours, because all our resources are dedicated to a small number of persons. As dedicated small group operator we focus on quality to make your tour experience more personable and intimate, and we never share our private tours as we give you full attention and custom services. Yet, we have access to all the sites where large vehicles and buses are prohibited and offer exclusive destinations to magical places not available elsewhere.
Tip: Most credit card companies including Amex now require from their clients to inform them in advance when making purchase online or out of town / state, otherwise they decline the transaction to prevent fraud. You may also get an email or text message alert asking you to approve or decline the transaction that has been declined before you resubmit it online, this is out of our hands and it’s indeed required by many credit cards companies for customers’ own good.
-All our tours including Alcatraz are subject to availability even if the online transaction is approved. We do reserve the right to void or refund your transaction when Alcatraz tickets are sold out. This is totally out of our hands as the only provider of Alcatraz tickets and tours are governed by the U.S. National Park Service.
-We do require at least 2 months in advance when booking our Alcatraz tour during the peaks season, holidays and weekends, sometimes even more, specially from May to October. The peak season refers to the period of April to the end of October.
-We reserve the right to offer you alternative tours when Alcatraz tickets are sold out. If you decline our offer, we will fully refund your transaction – a process which takes about 10 business days before your funds are available to you. This is stated on our terms and conditions page, available in all languages, or you may use google translator.
By signing or checking this box “terms & conditions” on our website, you do hereby agree with all the above terms and policies and the tour voucher terms, which we will send to you via email after your tour confirmation.
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