Alcatraz Tours Inc. Privacy Policy

Last Updated: February 8, 2024 

1. Introduction

Welcome to Alcatraz Tours Inc. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered from users of our website and services. By accessing or using our website, you consent to the practices described in this policy.

Welcome to Alcatraz Tours Inc., a trusted provider of exceptional guided tours and luxury travel experiences in San Francisco. Protecting your privacy is a priority for us. This Privacy Policy is designed to inform you about the collection, use, disclosure, and protection of your personal information when you interact with our website and services.

Welcome to Alcatraz Tours Inc. This Privacy Policy elucidates the methods we employ to collect, use, disclose, and safeguard information obtained from users of our website and services. By accessing or using our website, you implicitly consent to the practices described in this policy.

At Alcatraz Tours Inc., a reputable provider of outstanding guided tours and luxury travel experiences in San Francisco, safeguarding your privacy is our paramount concern. This Privacy Policy is crafted to apprise you of the collection, use, disclosure, and protection of your personal information when you engage with our website and services.

Shop with Confidence and Trust:  In our establishment, the security of customer privacy and information gathered on our website for reservation purposes takes precedence. We utilize a proprietary server and an advanced private booking system exclusively developed and fortified for our company. We abstain from involvement with third-party entities that might jeopardize the privacy of your shopping cart and booking details. Your trust is pivotal to us, and we are unwavering in our commitment to ensuring a secure and seamless shopping experience.

Shop with confidence and trust: At our establishment, we prioritize the security of customer privacy and information gathered on our website for reservation purposes. Employing a proprietary server and an advanced private booking system exclusively developed and safeguarded for our company, we refrain from engaging with third-party entities that may compromise the privacy of your shopping cart and booking details. Your trust is of utmost importance to us, and we are committed to ensuring a secure and seamless shopping experience.

1. Information We  May Collect:

• Personal Information: We collect personal details, such as your name, contact information, and payment details, when you make reservations or engage with our services.
• Usage Information: Information about your interactions with our website and services, including IP addresses, browser details, and device information, is collected to enhance your experience.
• Booking Information: Additional details, like tour preferences and special requests, may be collected when you make a reservation.

2. How We Use Your Information:

• Reservation Processing: Personal information is used to process and confirm reservations, enabling effective communication regarding booking details.
• Improving Services: We analyze usage data to improve our website, customize our offerings, and enhance overall guest satisfaction.
• Marketing Communications: With your consent, we may send promotional materials and updates about our services, ensuring you are informed about exciting offers.

3. Data Security and Retention:

• Security Measures: Industry-standard security measures are in place to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• Data Retention: Your personal information is retained for the necessary duration to fulfill the outlined purposes, unless a longer retention period is required or permitted by law.

4. Information Sharing:

• Service Providers: Trusted third-party service providers, such as payment processors and marketing platforms, may receive your information to assist in delivering our services.
• Legal Compliance: We may disclose your information when required by law, court order, or other government or law enforcement authority.

5. Your Choices and Rights:

• Marketing Communications: You have the option to opt-out of receiving marketing communications at any time by using the unsubscribe link provided in emails or by contacting us directly.
• Access and Correction: You retain the right to access, correct, or delete your personal information. Please reach out to us for assistance.

6. Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we recommend reviewing their privacy policies.

7. Updates to Privacy Policy:

• This Privacy Policy may be updated periodically to reflect changes in our practices. The effective date indicates the last revision.

8. Contact Us:

• For questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at [Insert Contact Information].

Thank you for choosing Alcatraz Tours Inc. Your privacy and trust are integral to us, and we are committed to providing you with exceptional travel experiences.

Alcatraz Tours, Inc.

Email: alcatrazreservation@gmail.com
Website: https://www.alcatraztoursf.com/
Phone: (415) 429-4947 | Fax: (1) 810-210-3009
Address: 1806 Belles Street, Suite 5B, San Francisco, CA 94129
Common Meeting Location with Customers: Alcatraz Landing Pier 33, San Francisco, CA 94133

Note: Our office is presently closed to the public for in-person services due to the pandemic. However, we offer complimentary pickups at Pier 33 and anywhere in San Francisco Downtown, Fisherman's Wharf, Marina District, San Francisco Presidio, Mission District, Castro, Noe Valley, and adjacent neighborhoods.

CONFIDENTIALITY NOTICE: Please be aware that all telephone or email communication and its contents may contain confidential and/or legally privileged information. It is intended solely for the use of the intended recipient(s). Unauthorized interception, review, use, or disclosure is prohibited and may violate applicable laws, including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact us and destroy all copies of the communication. Thank you for your cooperation.